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Become A Member of Our Telehealth Team

Swap the traditional clinical environment for something new by joining our Telehealth Team. We have a diverse group of professionals including nurses, dietitians and social workers – and we want you.

Our Telehealth team is focused on providing exceptional service in a one-on-one patient care environment. As such, our ideal candidates have strong, innate listening skills, are solution-focused, and above all are compassionate. We are looking for people who are adaptive in their attitude, can learn quickly, and always put a caller’s needs first. A Telehealth Team career is a rewarding one – you’ll make a positive impact on the lives of others while receiving exceptional training and internal career development.

So far, so good? Here’s what we’re looking for in our Registered Nurses, Registered Dietitians, and CareCoaches®

Nurses & Dietitians

To join our Telehealth team, you must be:

a registered nurse with post-registration work experience or registered dietitian

You must have:

an active membership with the governing body in the province in which you work
strong keyboard and computer skills for information collection, retrieval and management
critical thinking skills for making observations, drawing conclusions, creating information and ideas, evaluating, and improving your knowledge base


As a CareCoach® you must have a background in Social Work with counselling experience utilizing Motivational Interviewing techniques as well as a demonstrated knowledge of addiction issues, treatments and recovery processes.

Work Schedule & Environment

As a 24/7 operation, Sykes Assistance Services is looking for team members able to work varying shifts. You will be scheduled to work weekdays, weekends, and statutory holidays – including mornings, afternoons, evenings, and overnight shifts.

You can also enjoy Work from Home opportunities, competitive wages, as well as bilingual and shift premiums.

Training and Development

We’re committed to your growth – we even have progressive training and development programs to prove it. You can expect a virtual education with on-the-job experience and development program, featuring a variety of online and classroom courses to develop your skills.

We’re firm believers in promoting from within. You’ll have access to all current job openings and the opportunity to move into a new role when possible. Our managers coach and develop their staff in their current positions while working with the employee to help them succeed.

What else should you know?

There are a few more details to the job and perks we want you to know about:

We work towards the same goal of providing our callers with an unrivalled customer experience.
Our employee satisfaction survey results are high, and you will find a supportive and fun environment when you are here.

Current Opportunities
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